Privacy Policy

Last Updated: March 17, 2025

Welcome to MetaBlock X ("we," "us," or "our"). At MetaBlock X, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website metablockx.com (the "Site") or use our services.

By accessing or using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with the policies and practices outlined here, please do not use our Site.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our newsletter
  • Participate in surveys or contests
  • Contact us through our support channels
  • Interact with our content or services

This information may include:

  • Email address
  • Username
  • Password (stored in encrypted form)
  • Cryptocurrency wallet addresses (when provided)
  • Communication preferences
  • Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our Site, certain information is automatically collected, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Pages visited and time spent on those pages
  • Referring websites
  • Click patterns
  • Geographic location (country and city level)

1.3 Cookies and Similar Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our Site. These technologies help us:

  • Remember your preferences and settings
  • Understand how you interact with our Site
  • Analyze trends and traffic patterns
  • Deliver targeted advertisements
  • Improve our content and user experience

You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to use all the features of our Site.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Site and services
  • Process transactions and send related information
  • Send administrative information, such as updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Deliver personalized content and recommendations
  • Send newsletters, marketing communications, and other information that may interest you
  • Monitor and analyze trends, usage, and activities in connection with our Site
  • Detect, prevent, and address technical issues, fraud, or illegal activities
  • Comply with legal obligations

2.1 Legal Basis for Processing (For EEA Users)

If you are in the European Economic Area (EEA), we process your personal data based on one or more of the following legal grounds:

  • Your consent
  • The need to perform a contract with you
  • Compliance with legal obligations
  • Our legitimate interests, which do not override your fundamental rights and freedoms

3. Information Sharing and Disclosure

We may share your information with the following categories of third parties:

3.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as:

  • Cloud hosting and infrastructure providers
  • Analytics providers
  • Payment processors
  • Customer support services
  • Email delivery services
  • Marketing and advertising partners

3.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 Protection of Rights

We may disclose your information when we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.

3.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Advertising and Analytics

4.1 Third-Party Advertising

We work with third-party advertising companies to serve ads when you visit our Site. These companies may use information about your visits to our Site and other websites to provide advertisements about goods and services of interest to you.

4.2 Analytics

We use third-party analytics services, such as Google Analytics, to help us understand how users engage with our Site. These services may use cookies and similar technologies to collect information about your use of the Site and other websites.

4.3 Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want your online activity tracked. Due to the lack of a consistent industry standard for these signals, our Site currently does not respond to "Do Not Track" signals.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider:

  • The amount, nature, and sensitivity of the personal information
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process the information
  • Whether we can achieve those purposes through other means
  • Legal, regulatory, and compliance requirements

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We recommend that you:

  • Use strong, unique passwords for your account
  • Never share your account credentials with others
  • Log out of your account after using shared computers
  • Keep your devices and browsers updated

7. Your Rights and Choices

7.1 Account Information

You can review, update, or delete certain account information by logging into your account settings. If you cannot access certain information or need assistance, please contact us at help@metablockx.com.

7.2 Marketing Communications

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

7.3 Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

7.4 Rights for EEA, UK, and California Residents

Depending on your location, you may have certain rights regarding your personal information:

For EEA and UK Residents:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (the "right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

For California Residents:

  • Right to know what personal information is collected, used, shared, or sold
  • Right to delete personal information held by businesses
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising consumer privacy rights

To exercise any of these rights, please contact us at help@metablockx.com.

8. International Data Transfers

We are based in the United States and the information we collect is governed by U.S. law. If you are accessing our Site from outside the United States, please be aware that information collected through the Site may be transferred to, processed, stored, and used in the United States and other countries. Your personal information may be subject to the laws of countries other than the one in which you reside, and those countries may have data protection laws that are different from those in your country.

By using our Site or providing us with any information, you consent to the transfer, processing, storage, and use of your information in the United States and other countries in accordance with this Privacy Policy.

For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place appropriate safeguards, such as standard contractual clauses, to protect your personal information.

9. Children's Privacy

Our Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information. If you believe we might have any information from or about a child under 16, please contact us at help@metablockx.com.

10. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. Your continued use of our Site after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: help@metablockx.com

By using MetaBlock X, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.